Unfortunately, due to Apple's limitations, we can't access the contents of your emails or messages. We can only record when the email or message was sent, and only if sent from within the app. But if they ever lift this restriction in the future, we'll definitely integrate it within our app.
That said, there are ways to manually import emails if you want:
- on Mac, with macOS Catalina, you can drag-and-drop an email from the Mail app into Finder, and then drag the .eml file from Finder into a contact's Files section
- on iOS with iOS14+, you can create Shortcuts to track incoming emails from specific accounts and then add then as Logs in Contacts Journal. Please read this help article to see how to do this: https://contactsjournal.zendesk.com/hc/en-us/articles/360049921151
- on iOS, in the Mail app, you can also print an email as a PDF file, and 'share' it with CJournal and attach it to a contact. The email will be saved in the Files tab for the contact. You can refer to this article on how to do this: http://www.macworld.com/article/3123006/ios/print-an-email-to-pdf-in-ios-10-in-just-two-confusing-steps.html
- on iPad, you can also drag-and-drop emails from the Mail app into Contacts Journal. You can see how to do this in our demo video: https://www.youtube.com/watch?v=EoDjMiH4Pds